Privacy Policy

This Privacy Policy describes how firmware.repairtofix.com ("Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or use our website and its services (collectively, the "Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy.

We are committed to protecting your privacy. This policy outlines our practices concerning the collection, use, and sharing of your personal data. Please read it carefully.

Effective Date: 2025

1. Information We Collect

We collect information in the following ways:

a. Information You Provide to Us:

  • Account Registration: If you choose to register an account (e.g., to post articles or list technician services), we collect information such as your name, email address, and chosen password. If you register as a technician, we may also collect your business name, physical address, contact number, skills, and other details you provide for your public profile.
  • Contact Forms & Communication: When you contact us via our contact form or email, we collect your name, email address, and any other information you provide in your message.
  • User-Generated Content: If you post articles, comments, or technician listings, we collect the information you include in that content.

b. Information We Collect Automatically:

  • Log Data: Like most websites, our servers automatically record information ("Log Data") created by your use of the Services. Log Data may include information such as your IP address, browser type, operating system, referring web page, pages visited, location, mobile carrier, device information (including device and application IDs), search terms, and cookie information.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your interaction with our Services, preferences, and to provide and improve our Services. Please see our Cookie Policy for more details.

c. Information from Third Parties:

We may receive information about you from third-party services, such as analytics providers or advertising partners, in accordance with their own privacy policies.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our Services (e.g., display technician listings, publish articles).
  • Improve, personalize, and expand our Services.
  • Understand and analyze how you use our Services.
  • Develop new products, services, features, and functionality.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Website, and for marketing and promotional purposes (where permitted by law and with your consent where required).
  • Process your transactions (though our site is primarily free, this may apply to future services).
  • Send you emails and other communications.
  • Detect and prevent fraud and abuse.
  • Comply with legal obligations and enforce our terms and policies.
  • For advertising purposes, including serving personalized ads through partners like Google AdSense.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • With Your Consent: If you create a technician profile, the information you provide for that profile (e.g., name, contact details, skills, address) will be made publicly available on our Site as per your intention to advertise your services.
  • Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., website hosting, data analysis, email delivery, advertising services, payment processing). These service providers are authorized to use your personal information only as necessary to provide these services to us.
  • Advertising Partners: We work with third-party advertising partners, like Google AdSense, to show advertisements on our Site. These partners may use cookies and similar technologies to collect information about your activities on our Site and other sites to provide you targeted advertising based upon your interests. For more information, please see our Cookie Policy.
  • Legal Obligations and Rights: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) prevent or investigate possible wrongdoing in connection with the Services, (iv) protect the personal safety of users of the Services or the public, or (v) protect against legal liability.
  • Business Transfers: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction as permitted by law and/or contract.
  • Aggregated or Anonymized Data: We may share aggregated or anonymized information that does not directly identify you with third parties for research, marketing, analytics, and other purposes.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. For detailed information on the cookies we use and your choices regarding cookies, please see our Cookie Policy.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. Registered users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access, update, or delete the information we have on you.
  • The right of rectification.
  • The right to object to processing.
  • The right of restriction.
  • The right to data portability.
  • The right to withdraw consent.

If you wish to exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We may need to verify your identity before responding to such requests.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. We rely on highly skilled third-party web hosting services and utilize various tools to mitigate and prevent unlawful or abusive access. However, please be aware that no security measures are perfect or impenetrable, and no method of data transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

8. Third-Party Websites and Services

Our Service may contain links to other websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. This Privacy Policy does not address the privacy practices of any third parties.

9. Children's Privacy

Our Services are not intended for use by children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personally identifiable information from children under this age. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

10. International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Nepal and choose to provide information to us, please note that we transfer the data, including Personal Data, to Nepal and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

11. Google AdSense and DoubleClick DART Cookie

We use Google AdSense, a service for including advertisements from Google Inc. ("Google"). Google AdSense uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. Google AdSense also uses "web beacons" (small invisible images) to gather information. Through the use of web beacons, simple actions such as visitor traffic to the website can be recorded and collected.

The information generated by the cookie and/or web beacon about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

Google's use of the DART cookie enables it and its partners to serve ads to our users based on their visit to our Site and/or other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at the following URL – https://policies.google.com/technologies/ads. You can also opt out of some third-party vendors’ uses of cookies for personalized advertising by visiting www.aboutads.info/choices/.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy, concerns about your data, or wish to exercise your data protection rights, please contact us:

Last Updated: 2025